CONTACT US

Let us help you!

New Customers & Existing Customers:  

If you are a existing customer: Thank You. If you need any further assistance then please feel free to contact us anytime. 

We welcome new customers: If you are interested about any of the Products and Services we offer then please feel free to contact us for a no obligation chat. Our fully trained Professionals are here to help you every step of the way. 

You can contact us via email , telephone. SMS or the online contact form below. 
  
Email: help@thefamilysolutions.com
Mobile: 07375747696
SMS: 07375747696 
Office: 0114 4701051


Sales & Marketing calls: 
Our team is busy prioritising and helping our customers. To avoid distraction/interruptions we don't accept incoming Sales & Marketing Calls from third party organisations on a daily basis. Having said this we do welcome new opportunities. Our policy to deal with incoming Sales & Marketing enquiries is strictly via email. All emails in relation to these types of enquiries are reviewed every Friday. If you have a genuine enquiry about presenting your services to us then please send via email with subject marked "marketing" 
Email: help@thefamilysolutions.com 



Come visit us

Main Office 
The Family Solutions 
Electric Works
Concourse Way 
Sheffield City Centre 
South Yorkshire 
S1 2BJ

Telephone: 0114 4701051
Mobile: 07375747696
Email: help@thefamilysolutions.com

Request a Free Quote for Health Insurance

 Complaints for Commercial Energy Customers

As a customer focused organisation, we are committed to make sure that each and everyone that engages with our business receives a first-class service.

Nevertheless, should something go wrong, or if you are unhappy with the service you have received, please get in touch with us at the earliest opportunity so we can work to put things right as soon as possible.

You can make a complaint in the following ways:

All customer complaints will be treated professionally and respectfully.


Telephone: 0114 4701050

Email:  help@thefamilysolutions.com


Please click here for : The Family Solutions : Complaints Procedure


The Family Solutions

Electric Works

Concourse Way

Sheffield City Centre

South Yorkshire

S1 2BJ

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